Analytics
Identify at-risk customers before they cancel.
This workflow monitors Stripe subscription data for early churn signals — usage drops, payment failures, downgrade events — and triggers proactive outreach workflows for at-risk accounts.
Workflow Steps
How this workflow runs
Trigger: Daily Stripe scan
System TriggerThe workflow scans Stripe daily for churn risk signals.
Risk signal detection
Revenue Intelligence DashboardRevenue Intelligence Dashboard identifies customers with payment failures, usage drops, or downgrade activity.
Risk scoring
Revenue Intelligence DashboardAt-risk customers are scored by churn probability based on signal strength and customer history.
CRM flagging
Revenue Intelligence DashboardHigh-risk accounts are flagged in HubSpot with risk scores and signal details.
Outreach drafting
Email Campaign ManagerPersonalized save-the-customer outreach is drafted for high-risk accounts.
Approval gate
Approval GateOutreach is queued for your customer success team's review before sending.
Triggers
What starts this workflow
Daily schedule
Stripe payment failure event
Stripe downgrade event
Outputs
What you get when it runs
At-risk account list in HubSpot
Risk score per account
Outreach drafts for CS team approval
Slack alert for high-risk accounts